DonateRules for online payments
Donation and event fee payment terms and conditions Open Heart Organization (O.H.O), operates the website www.osfond.ru and other related systems and services. These are the Terms and Conditions which govern each use you make of the payment services provided through that website.
Please read these Terms and Conditions carefully. We will occasionally change them and so it's a good idea to come back and read through them again regularly to stay up to date.
These Terms and Conditions apply separately to each single donation or event fee payment that you make. Except as provided for transaction on the website, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the O.H.O website that you wish to make a donation or event fee payment you agree to be bound by these Terms and Conditions for that transaction.
1. About us
The O.H.O is a Cambodia based independent non-profit foundation governed by Cambodia law.
2. The payment services
2.1 The details of any donation or event fee payment will be displayed to you on the O.H.O website before it is processed. If you wish to correct an error you can do this by following the on screen directions before proceeding.
2.2 As soon as you confirm to us through the O.H.O website that you wish to proceed with your donation or event fee payment you will be redirected to online payment system which will process the transaction by requesting funds from your credit card provider.
3. Event fees
Where you choose to pay an event fee the fee will be classed as a donation.
4. Incorrectly executed and unauthorized transactions
4.1 You should check the transaction confirmation that we make available to you, and your credit card statements, to ensure that each transaction is correctly recorded and authorized. If you notice any incorrect or unauthorized transaction you must tell us and/or your credit card provider. If you do not tell us promptly (at the latest within 24 hours of the transaction date) about an incorrect or unauthorized transaction, you may not be entitled to have the problem corrected by us – if you do tell us in time the rights set out below will apply.
4.2 We are responsible for requesting the correct funds from your credit card provider in accordance with these Terms and Conditions.
4.3 We will also refund a payment made from the funds that we hold for you if you tell us that it was unauthorized and, having investigated it, we are reasonably satisfied that this is correct and that you are not responsible. You will be responsible for unauthorized transactions where you (or anyone authorized by you) act fraudulently, with intent, or very carelessly.
4.4 We will not refund a payment to you in accordance with this Section 4 if you do not inform us of it in time (in accordance with Section 4.1), or where you are entitled to recourse through your credit card provider.
4.5 You may have rights against your card issuer to have funds repaid to you if incorrect or unauthorized use is made of your credit card – please contact them for details.
5. Cancellation and refunds
You will only be able to cancel a donation or event fee payment if you contact us within 24 hours after you authorize it on the O.H.O website. Where we do cancel a payment for you, we may charge you for the costs that we have incurred in processing your payment.
6. Complaints and redress If we do not deliver the standard of Payment Services you expect, or if you think that we have made a mistake, please contact us. The situation will be investigated and, if necessary, action will be taken to put matters right.
7. General
7.1 These Terms and Conditions are issued and concluded in English. Communications between O.H.O and you will be in English and will generally be conducted by letter, phone or email using the most recent details that you have provided to us. If you wish to contact us, please write to the address set out at the end of these Terms and Conditions, call us on email us at openheart@mail.ua these Terms and Conditions are only intended to be enforceable by you and O.H.O.
7.2 We may amend these Terms and Conditions at any time. The current version will always be on the O.H.O website – we can provide previous versions that applied to you upon request.
7.3 Cambodia Law governs these Terms and Conditions and any non-contractual obligations arising in connection with them, and any related court proceedings must be brought within in Cambodia.
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